All the insights you need to manage your hotel

How to Protect Your Hotel Data and Prevent Security Breaches

October 18th, 2017 Christina M. General

How to implement effective safeguards that protect your property against cybersecurity threats.

The Right (and Wrong) Way to Message Your Guests On Mobile

October 9th, 2017 Christina M. General, Hospitality Trends, Marketing

When effectively used, mobile messaging allows travelers to effortlessly access and request key information and services, without phoning the hotel concierge, connecting to the hotel website, or rummaging through printed materials.

Top Tips for Improving Your Organic Reach Online

October 2nd, 2017 Christina M. Marketing

How to cost-effectively boost your hotel marketing and drive loyalty on your property.

Your Guide To The Latest Trends In Smart Hotel Technology

September 25th, 2017 Christina M. General

How hotels are leveraging advanced tech to deliver more personalized guest experiences.

6 Strategies To Achieve Effective Email Marketing At Your Hotel

September 15th, 2017 Christina M. General, Marketing

How to create impactful email campaigns that drive revenue at your property.

Hurricane Irma Update: Full Service Resumes After Hurricane Irma

September 7th, 2017 Christina M. General, Latest News

Update Wednesday, September 13, 2017: We’re pleased to inform you that everyone here at InnQuest made it through Hurricane Irma safely, and that our homes and offices sustained no major damage. As of today, we are back in our Tampa headquarters operating at our normal capacity to give you the finest customer service and meet your… (more)

What Guests Crave in a Hotel Restaurant

September 1st, 2017 Christina M. General

Hotel guests today are eating in. They’re dining in your rooms and in your restaurant. According to Statista, consumers spent over $38 billion dollars on hotel restaurants in 2016, and it’s predicted this number will continue to increase. By applying a customer-centric mentality, industry leaders are designing meaningful hotel restaurants. Stay up-to-date with evolving expectations… (more)

Designing Your Hotel For Great Guest Experiences

August 24th, 2017 Christina M. General, Hospitality Trends

Your guests are strongly influenced by the design of your property. Research shows that guests remember the look of the lobby and the feel of their room more than any other part of a hotel experience. Memorable experiences built around great design drive excellent reviews, higher sales at your property, repeat stays from happy guests,… (more)

New Partner Alert: Earn new guests through advocacy with Flip.to

August 24th, 2017 Christina M. Marketing

Today we’re excited to announce a new partnership with Flip.to, an advocacy marketing platform for hotels. Flip.to’s platform helps hotels reach new audiences worldwide and inspire more travelers to book direct. This innovative partnership will help hard-working hoteliers like you drive more positive, authentic conversations about your property and guest experiences online. You can now… (more)