Archive for the ‘Hospitality Trends’ Category

Why You Need a Cloud PMS Right Now

Hoteliers of all property sizes and locations know the importance of a property management system (PMS). Whether they’re operating a small bed and breakfast, student housing, or a large branded chain, having a modern PMS will put you ahead of the game when it comes to running your property. When your property is utilizing a… (more)

Four Ways Your Hotel PMS Could Be Making You Money Right Now

June 13th, 2019 Lisa Livingston Hospitality Trends, Hotel PMS, Hotel Property Management

Most hoteliers know that a good property management system (PMS) costs money. But with the right PMS selection, it’s possible to earn more money than you spent without significantly increasing your revenue or your average daily room rate. A hotel PMS not only allows you to automate the day-to-day operations of your property, but it… (more)

Cloud-based PMS Hotel Software is Changing the Hotel Industry for the Better

June 7th, 2019 Lisa Livingston Hospitality Technology, Hospitality Trends, Hotel PMS

Think back to a time when you checked into a hotel and they pulled a card out of a bucket and placed it into another filing system at the front desk signifying that you’d checked into a room. Granted, that may have been quite a while ago with the emergence of electronic property management systems;… (more)

The Crucial Moments That Can Make or Break Your Guest Experience

May 23rd, 2019 Lisa Livingston Hospitality Trends, Marketing

All hoteliers will attest that managing your guests’ expectations is the most rewarding and also most challenging part of their job. After all, each guest who decides to stay at your property is expecting something special from your property; whether that’s something your website promised, something a front desk clerk mentioned or something that a… (more)

How To Make The Most Out Of The Summer Season

May 15th, 2019 Lisa Livingston Hospitality Trends, Marketing

With summer rapidly approaching, millions of people are making travel arrangements and booking hotels. With that in mind, how is your property making the most out of the summer season? After researching some of the busiest summer destinations, we thought we’d bring you some of the top summer campaign tips to kick your property into… (more)

Does your online booking strategy match the trends?

April 18th, 2019 Kent Howard Hospitality Trends, Marketing

Online Travel Agents (OTAs) like Booking.com and Expedia.com now garner 39% (Travel Daily News) of total online bookings.  This staggering number continues to grow every year making it an absolute must for hoteliers to establish effective partnerships with these services.  Let’s take a deeper dive on the numbers and see what is trending and how this… (more)

Effective Hotel Marketing Stratigies

April 10th, 2019 Lisa Livingston Hospitality Trends, Marketing

Effective hotel marketing means that you not only have to impact future guests, but you must appeal to your existing and former guests too.  However, marketing goes beyond just building your brand, it also encompasses guest bookings, planning, and researching their trips. There are so many variables in marketing strategies available to savvy hoteliers these… (more)

Social Media for Hotels: 6 Tips to Maximize Your Facebook and Instagram Posts

March 13th, 2019 Kent Howard Hospitality Trends, Marketing

Because the travel industry is mainly recognized by visual appearances, there are many ways to market your property (both inside and outside) on social media. If you want your potential guests to take a second or third look at your property you must be able to evoke a response from them and what better way… (more)

Swiping a chip card is like giving away comp rooms – lots of comp rooms!

February 21st, 2019 Kent Howard Data Management, Hospitality Trends, Payment Processing

Liability Shift, as a lodging merchant, you’ve likely heard this term before. It’s frustrating and infuriating at times, because we all want to believe that our guests have everyone’s best interest at heart. However, the fact remains that credit card fraud is on the rise and hoteliers are not immune to fraud and the dreaded charge-back…. (more)